With the world still in a standstill, employee-driven customer service channels are unavailable and queries unanswered. But it seems there are quite several marketing and sales teams that are effective and successful with their chatbot strategies.
However, we still see a lot of hesitation from a lot of brands; they are asking the same question, “ Can I entrust my customer communications to a computer?”. Leave your worries and join us at our Tutorial this June 26 as we take a deep dive into the world of messenger bots.
In this event we will answer your questions on the importance of chatbot marketing in light of this pandemic, and provide you with best practices for a nearly human chatbot experience that will close the gap with your customers.
Questions we will answer will include:
- How will I connect with my customers through a chatbot?
- Will the FAQs I use with my customer service team suffice? Or do I need to recreate a new set?
- Can I build a chatbot by myself, or do I need to hire a team?
- Is there a cost-effective way to implement this?
- Which platforms are available out there for chatbot marketing?
- How do I track the effectiveness of my chatbot?
Chatbot Marketing: How to Create Your First Chatbot For Your Business
Friday, 26 June 2020
1:00 – 3:00 P.M.
Ticket Price: P250 only